Committed to providing an exemplary service, BritishGas launched its online home, house.co.uk, in 2001 making access to BritishGas products and services even easier. Designed to be the leading website for home needs in the UK, house.co.uk aims to provide an online home management service designed to help customers run their homes more smoothly.
Against the background of a highly competitive market, BritishGas continue to be the first choice for millions of customers, highlighting the inherent strength in the BritishGas and House brands. BritishGas offer consumers an exceptional customer service experience that differentiates them from other brands, making BritishGas products and services very successful with consumers.
BritishGas products and services
Gas and electricity
BritishGas supply both gas and electricity to domestic customers across Britain. With no standing charges, online account management and new Free evening and weekend telephone calls package, all BritishGas customers can benefit from their commitment to providing excellent customer service and value for money pricing.
Central Heating Care
Central Heating Care includes unlimited call outs, plus parts and labour for your boiler, radiators, controls and hot water. Also included is an initial safety inspection, a yearly safety and maintenance inspection and access to BritishGas manned 24-hour, 365-day customer helpline.
Central heating systems
Whether you are thinking of installing gas central heating or you would like to improve your existing system, British Gas can offer you the products, installation service and expert advice to suit your needs.
BritishGas personal loans
BritishGas offer loans between £1,000 and £25,000 with great APR rates. Customers get an online decision in minutes and could have a cheque in 24 hours. More details will be available soon.
As well as providing customers with a choice of products they can suit to their lifestyle, BritishGas are committed to providing the exemplary service expected from British Gas, including several exclusive online services:.
Manage your bills online – customers can experience the convenience of viewing and paying for bills online at any time of the day or night. What’s more, if they choose paperless billing, they’ll save time, receive a discount and help the environment.
Moving home - BritishGas currently offer a dedicated service to assist British Gas home movers. As part of the service, home movers can make use of just one contact point to handle all enquiries. With one call customers can update each and every one of a their BritishGas accounts, from gas to burglar alarm support.
Contacting BritishGas – house.co.uk offer 24-hour, 365-day manned telephone lines, helpful when your boiler breaks down out of office hours.
If you’d like to find out more about any of the above products and services, visit www.house.co.uk